Phone calls to your doctor will be put through initially to the nurse if available or the nurse will return your call as soon as possible. The nurse will then discuss any concerns with your doctor and get him/her to phone you back as required. If your doctor has asked you to phone, please advise reception and a message will be taken for the Doctor to return your call as soon as possible.
If at any time you have a concern, comment or suggestion please do not hesitate to fill in a “Compliment, Comment or Complaint” form (available in Waiting Room) or contact OFFICE OF HEALTH OMBUDSMAN on 133 OHO (133 646) or mail to PO Box 13281 George Street Brisbane Qld 4003.
> General practitioners
> Allied Health
> Skin Treatment
> Sports Medicine & Pain Management
> Chronic Health Assessments & Management
> Weight Management
> Foot / Nail Care
> Musculoskeletal Care
Appointments may be booked by :
Calling: 07 5631 5959,
In person Monday to Friday 8:00 am to 5:00 pm and Saturday 9:00am – 2:00pm.
Through Health engine
Through this Website – BOOK NOW
Standard appointment times are 15 minutes. If you feel you need longer, please discuss this with the receptionist at time of booking. Appointments for Health Assessments, Care Plans, Heart Health Checks , Skin Excisions, Immunisations – Injections all require time booked with one of our professional nurses as well as the doctor, so be sure to inform reception the nature of the appointment required. Complex medical problems and some Mental Health Issues all require extra time, so again, please notify reception if you think you will require a long appointment = 30 minutes. Whilst the Doctors aim to keep patients waiting times as short as possible, delays may occur as emergencies cannot be ruled out. If you book a standard appointment, please be mindful of this and people waiting to see the doctor after you.
Your medical record is a confidential document. It is the policy of All the Doctors and all of Sundale Medicals staff to maintain the security of personal health information.
Monday – Friday – 8:00 am – 5:00 pm
Saturday – 9:00 am – 2:00 pm
(07) 5631 5959
info@smed.com.au
Shop 5-8/2 Como Crs Southport QLD 4215
